Comments on: Talking with Qualiteam (X-Cart, LiteCommerce)

By: RealXCart

RealXCart — Thu, 09 Sep 2010 15:06:25 +0000

Version 4.4 of X-Cart integrates all the previous add-ons into the store itself. There is a modest inscrease in price (from $115 to $149) but it may be well worth it to have all these add-ons already built in.

X-Cart open source allows for modifications and customizations. ?Integration with external systems like bookkeeping, inventory, POS, CMS (Joomla) are possible with the open source code.

Also, there is a (very) large user base and a committed company behind the product. If you plan changes to the code just make sure you go with an experienced, professional resource (firm or individual) as the code must be handled with care.

By: TopMan Merchants

TopMan Merchants — Thu, 04 Feb 2010 23:31:20 +0000

X-Cart is a very flexible ecommerce platform to work with, however, the documentation isn’t so great. Depending on your skills, since its written in PHP and smarty you can create great mods quickly. We’ve migrated many sites to various versions of x-cart with great success. Good luck!

By: Visible Ecommerce

Visible Ecommerce — Mon, 21 Dec 2009 16:42:55 +0000

There are many solutions available for ecommerce sellers these days. The point is not which cart is the best, or has the most features, but more about which cart is “best for you, based on your current and future growth needs.” All kinds of things impact the type of cart merchants sell on whether it’s cost, hiring a design team, custom programming or modules, SEO and marketing and more. Both X-cart and LiteCommerce are top notch, and have been on the market for many years, through many versions. They are time tested and proven for users whose current and future growth needs have been met. Good article! Found the comments interesting thought I’d offer my 2 cents.

By: Eric

Eric — Sat, 12 Dec 2009 19:34:53 +0000

I did a great deal of research before settling on x-cart. It is an exceptional package with many add-on modules. It does take some programming to get the unique look-and-feel and not look like a standard skin. However, I too, ran into the issue of their support team charging up a storm. Yes, they get back to you in 24 hours, but it’s usually just and acknowledgement that you have a problem, not a solution. The first few engagments are usually boiler plate responses and to get to real support, it takes at least 3 days. I think they do this so that you would double your cost to “rush” a support issue, which is a support option. At that point, it’s getting pretty expensive to solve even simple problems.

I have also used qualiteam for customization, which they do a fair and comprehensive job. However, I’ve found that I can cut my cost in half if I go to ex-qualiteam developers, such as MyCustomXcart.com. MyCustomXcart is just as good and much more flexible to work with.

I still use qualiteam for support of non-critical issues and basic questions, but for critical issues I need to get addressed quickly or more comprehensive customization, I go to a good outside developer that knows what their doing.

By: ti4

ti4 — Tue, 22 Sep 2009 12:22:11 +0000

The litecommerce project is closed now!
I have move all my clients to other shopping cart sowtware.

By: Lesya

Lesya — Wed, 03 Jun 2009 11:30:40 +0000

X-Cart is a reliable software, many people have switched from their shopping carts to X-Cart and haven’t regretted it.

For those who want to switch but haven’t done it yet – there’s web service Cart2Cart. It automates migration to X-Cart. Please check http://www.shopping-cart-migration.com for more details.

By: Chris

Chris — Sun, 19 Oct 2008 21:53:02 +0000

I currently have litecommerce and a slew of modules for it. My experience with their quality team however has been top notch. I always use the help desk and always post a detailed description of my problem which are replied to within 24 hours, even on weekends.

However I am always trying other ecommerce solutions. I have tried all those in the listing plus a few more. Most require programming skills to get the look and feel that you want. Yes there are many templates and skins out there, but who really wants a cookie cutter site?

Right now though I have my eye on dotshoppingcart. It is Asp.net and the pro version comes with a built in cms portal. You can add forums and blogs on the fly. Arrange your content on the page with just a few clicks and from the look of it with a slight learning curve you can make skins via Visual Studio.

By: Rebecca

Rebecca — Tue, 23 Sep 2008 13:16:35 +0000

I researched cart software carefully, especially tech support offerings, before buying X-Cart. I spoke with the X-Cart folks at great length. One year later the software is fine, but the tech support is awful. Currently it takes Qualiteam 7 days to respond to an email, which is the ONLY way to reach tech support. Phone calls get you reprimanded by a stern gatekeeper, and pointed to email. Also, I have YET to ever get a problem fixed for the amount of tech support points advertised. For some reason it always ends up getting escalated and costs twice the rate. I’m actively looking for new software.