The Cart Blog

Monday, October 20, 2008

Creating a Facebook Page Part II: Adding fresh content

Filed under: Social Networking — thatsoftwareguy @ 7:15 am

One of the challenges of adding a Facebook Page to your already overflowing list of things-to-do is figuring out how you’re going to add fresh content on an ongoing basis.

One way that Facebook makes it easy to do this is using the Facebook Notes facility.    Click the Edit button at the top right hand side of the title bar of Notes, and Import an External Blog.  For That Software Guy’s page on Facebook,   I use only the “That Software Guy” related posts from my blog, which are identified by the following URL:

http://thecartblog.com/category/that-software-guy/feed

Of course, you may choose to import your entire feed or just a portion of it.

Sunday, October 19, 2008

Traffic building tips from ProBlogger

Filed under: Social Networking,Traffic — thatsoftwareguy @ 11:29 am

Darren Rowse shares an interesting post from one of his readers about how to drive traffic to your site using forums.

Saturday, October 18, 2008

SCR digs Interspire

Filed under: Cart Vendors — thatsoftwareguy @ 10:23 am

I was chatting with Mark Baartse from shopping-cart-reviews.com about what’s new in the world of shopping carts, and he told me he was quite excited about Interspire.  Here is Mark’s review of Interspire’s shopping cart.

Tuesday, October 7, 2008

Creating a Facebook Page

Filed under: Social Networking — thatsoftwareguy @ 6:43 am

What the heck is a Facebook Page?  And how is it different from a profile on Facebook?

There are three main differences:

  • Facebook profiles may only be created for real people, and each person may only have one account.  Facebook pages may be created for businesses, groups, clubs, bands, etc.
  • Facebook profiles can only be viewed by your friends; Facebook pages can be viewed by anyone.
  • Facebook profiles do not get indexed by Google; Facebook pages do.

For traffic and reputation management for your business, creating a Facebook Page is really  a no-brainer.

Some helpful resources are available on the web to get you started creating your own Facebook Page.   First, a general overview is provided by social media guru Mari Smith.   Once you get through that, you’ll be ready for Facebook’s own Help Center entry on Pages and the Facebook Pages Insider’s Guide, a PDF document which describes how to use Pages.

For an example Facebook page, take a look at That Software Guy’s page on Facebook.

Monday, October 6, 2008

Endless Surveys versus The Ultimate Question

Filed under: Communication — thatsoftwareguy @ 7:27 am

During my last vacation I stayed at the Holiday Inn Grand Canyon (surprisingly nice, by the way!).  When I got back, I got a couple of emails asking me to fill out a survey.  I’m a nice guy, so I complied.  Page 1, 8 questions.  Then page 2, page 3, page 4 … question after question … my eyes are glazing over, guys.

In his book The Ultimate Question, author Fred Reichheld states that the only truly important question was whether my product or service was good enough to lead you to recommend me to a friend.  Now arguably a complex service such as hospitality needs a little more granularity (quality of lodging/quality of service/quality of food, for instance) – but surely a 15 page survey (I’m not kidding) is overkill – isn’t it?

I asked the question, “What is the optimal length of a customer satisfaction survey?”  on LinkedIn – we’ll see what the networkers on that site report.

Sunday, October 5, 2008

Coupon Extensions for Zen Cart

Filed under: That Software Guy,Zen Cart — thatsoftwareguy @ 2:28 pm

In preparation for the release of Spender AutoCoupon and Chooser AutoCoupon, I’ve written more about using coupons in Zen Cart with Big Spender, Big Chooser and the AutoCoupon mechanisms.

A number of people wanted coupon dependencies for tracking without the additional discount of a coupon.  I had been suggesting the use of a $0.01 coupon, but yesterday I verified that a $0.001 coupon will work correctly, showing no additional discount, but still getting tracked in the redemption table (which a $0.00 coupon would not).

Saturday, October 4, 2008

Checkout button analysis

Filed under: Cart Design — thatsoftwareguy @ 7:13 am

A very interesting survey of checkout buttons from our friends in Vancouver, Canada.

Friday, October 3, 2008

The art of the cross-sell

Filed under: Cart Design,Sales — thatsoftwareguy @ 7:11 am

Elastic Path lets a guest poster  discuss some cross selling strategies.

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