I was disappointed to read this review of Nike’s return policies in the Wall Street Journal. In this age of Yelping, why aren’t companies dealing more effectively with dissatisfied customers?
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TheCartBlog.com - musings, rants and raves on the world of shopping carts and e-commerce, fortified with related business, legal and economic news, as well as announcements about my work on Zen Cart. Brought to you by That Software Guy.
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